MCTA Code of Ethics and Conduct
1. MCTA will operate a Safety Centre to assist the government in its role of providing tourist security and protecting the legitimate rights and freedoms of tourists, and the Centre will act as a crisis centre in case of need.
2. MCTA will have government and private sector members on its Board and Committees so that business and government stakeholders take responsibility for developing and implementing regional strategic tourism development plans.
3. MCTA will promote ease of international tourist access, sustainable funding for destination marketing and branding the coast as a separate destination.
4. MCTA requires all Association members to have a Code of Ethics and Conduct approved by both KTF and the Ministry of Tourism. Members Codes must contain a dispute resolution mechanism whenever the association is engaged in trade.
5. MCTA will help prevent commercial domination by multinationals and supports free trade and competition.
6. MCTA is committed to protect the national heritage, resources and cultures, and to assist develop sustainable wildlife, land and marine conservation management plans and to protect the beaches, marine parks and coral reefs.
7. MCTA requires all companies and individuals selling or promoting tourism services to show accurate objective and honest information with clear terms and conditions of trade including financial compensation in the event of unilateral breach of contract and encourages Associations to create trade codes amongst themselves.
8. MCTA promotes the equitable distribution of benefit and jobs to local communities from tourism activities with mutual understanding and respect between visitors and local societies. Travel for the purposes of religion, health, education and cultural and linguistic exchange are encouraged
9. MCTA will combat age and gender exploitation, particularly sexual exploitation of children as this is a negative consequence of tourism and conflicts with the fundamental aim of promoting common human ethical values that enhance understanding and respect.
10. MCTA supports visitor codes of behavior so that overseas visitors know how to respect local wildlife and the beach environments and communities. Members are required to assist the most vulnerable, especially children, the elderly and handicapped
12. MCTA will respect Kenya’s artistic, archeological and cultural history and protect monuments and shrines and promote visits to museums and plan activities that support traditional crafts and folklore and not cause them to degenerate or become standardized.
13. MCTA will ensure the fundamental rights of salaried and self-employed workers in tourism and provide adequate social protection by regular compliance with labour laws.
14. MCTA will engage with the Ministry of Tourism to be represented in tribunal dispute resolution in tourism matters so as to represent the customs and standards of the profession. |
